|This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
information about how Yahoo! uses this information.|
BigCanopy.com respects the confidentiality of your personal information and privacy of your shopping experience. Your personal information will never be sold or given to a third party. It will only be made available to those directly involved in the transaction of your order and specifically for the purpose of order management and payment protection.
Protecting Your Payment Information
BigCanopy.com employs key security measures to protect your privacy and bank card information. We use the strongest consumer-to-merchant encryption available (SSL) to protect the transmission of bank card data from your computer to our online storefront. We also use a secure commerce messaging protocol between our site and those who process your transactions to ensure privacy of your information. All data transferred between our site and Paymentech, our transaction services provider, uses tamper-evident encryption and authenticated messaging that makes it impossible for anyone to tamper with your data without it being detected and ensures only trusted parties are sending and receiving transaction information. Further, an audit trail exists for every transaction. Neither BigCanopy.com, nor other "Protected Buy" merchants can deny processing a transaction through Paymentech. Your payment information cannot be used without a record of the transaction being logged and traced to the requesting merchant.
Detecting and Preventing Credit Card Fraud Before it Happens
To afford you continued shopping convenience and ensure the ongoing health of our business we use Paymentech Internet Fraud Screen enhanced by Visa. This service helps detect high risk transactions and prevent credit card fraud before it happens-with negligible impact on legitimate purchases. Using this service we are able to identify high risk transactions and decide in a fair and timely way whether or not to continue processing the order. This service helps to protect you from unauthorized use of your payment information at all "Protected Buy" member sites.
The Transaction Information We Collect and How is it Used
BigCanopy.com collects information during your transaction which makes it easier to process and fulfill your order in a quick and convenient manner. Depending on the transaction type and how frequently you shop at our site, we may request your credit card number and expiration date to complete your transaction; a shipping name and address to ensure proper delivery; a billing name and address, and email or phone number to contact you in case of problem with your order or a billing issue.
Sometimes your order information is compared with data from a trusted service to identify potential misuse of credit card information and high risk orders. For example greater scrutiny may be required if the billing and shipping address do not match. Such an order could be a legitimate gift purchase, but it could also be symptomatic of a fraudulent order. For your protection as well as ours, we initiate cardholder verification calls when the order appears to have a higher level of risk.
How We Validate Customer and Payment Information
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